Located in the commercial centre of Sandakan City, Hotel City View offers free Wi-Fi, a Hawaiian-themed restaurant and a tour desk. It is 8 km from Sandakan Airport.

Each room is equipped with satellite TV, work desk and a hair dryer. A private bathroom with amenities is attached in all rooms.

The staff at the Hotel City View tour desk can offer information about the local area, or arrange a car rental. Landry and dry cleaning services are also avaialble.

The hotel's restaurant offers local food.